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Why is my subscription blocked?

Last updated on 21 July 2026

A subscription is usually blocked because there are outstanding invoices. In your Club Pathé account you can check the status of your invoices and pay the outstanding invoices immediately. The subscription will then be active again within 30 minutes.

Have you only had your subscription for a few days? Check your e-mail, your photo may have been rejected and therefore your subscription is blocked temporarily. You will receive an e-mail if your photo has been rejected.

No outstanding invoices or rejected photo? Then contact us via our contact page.


Club Pathé & subscriptions

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