Back to help center

What are the terms of entry?

Last updated on 24 June 2026

We do our best to make your visit as pleasant as possible. Therefore, we ask you to comply with our house rules.

 

Respect & safety

- Be friendly and respectful to other visitors and our staff.

- Do not speak or speak quietly during the screening and avoid excessive noise.

- It is not permitted to use smartphones during screenings.

- Intimidation, discrimination, aggression, or other undesirable behaviour will not be tolerated.

- Staff can intervene in the event of undesirable or unsafe behavior.

 

In the event of an unsafe situation, please report it to the staff or via our text message service: 3669. More information: How can I report a nuisance in the auditorium?

Always follow the instructions of our staff.

 

Comfort & cleanliness

- Keep the cinema clean and dispose of waste in the designated bins.
- Take the seat indicated on your ticket to avoid confusion.

 

Media

- It is not permitted to take photos or make video and/or sound recordings in the cinema.

 

Food & drinks

- Do not bring any food or drinks from outside of the cinema.

 

Tickets, admission & age restrictions

- Admission to the cinema is only granted upon presenting a valid ticket.

- Admission to the screening is granted up until 15 minutes after the start of the movie.

- Movies with a Kijkwijzer rating of 16 or 18 can only be seen upon presenting a valid ID.

- Discount tickets are only valid in combination with the corresponding discount card.

 

Terms & Conditions

Our visitor terms and conditions apply to every visit.


Plan your visit

Did you find the answer to your question?